FTL Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with applicable laws and regulations regarding the protection of personal information and information and communications networks.

Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information you provide is used, and the measures taken to protect your personal information.

When this Privacy Policy is revised, the Company will notify you through a notice on the website (or individual notice).

This policy is effective as of May 4, 2026.

1. Personal Information Collected

The Company collects the following personal information for consultations and related purposes.

Online inquiries
- Items collected: name, contact number, email, inquiry details, etc.

2. Purpose of Collection and Use of Personal Information

The Company uses collected personal information for the following purposes.
Performance of contracts related to service provision and handling of inquiries and responses related to services provided

3. Retention and Use Period of Personal Information

In principle, once the purpose of collecting and using personal information has been achieved, the Company destroys the information without delay. However, if retention is required under applicable laws and regulations, the Company retains member information for the period specified by relevant laws as follows.

Items retained and legal basis for retention of records

• - Records on contracts or withdrawal of offers: 3 years
• - Records on contracts or withdrawal of offers: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)

4. Procedure and Method of Destruction of Personal Information

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The procedure and method of destruction are as follows.

Destruction procedure
Information entered by users for membership registration, etc. is transferred to a separate database (or filing cabinet in the case of paper documents) after the purpose is achieved and stored for a certain period in accordance with internal policies and other applicable laws (see retention and use period), then destroyed.
Personal information transferred to a separate database is not used for any purpose other than retention unless required by law.

Destruction method
Personal information stored in electronic file format is deleted using technical methods that prevent recovery of the records.

5. Provision of Personal Information

In principle, the Company does not provide users’ personal information to external parties. However, exceptions apply in the following cases.
When users have given prior consent; when required by law; or when requested by investigative authorities in accordance with procedures and methods prescribed by law for investigative purposes

6. Hosting and Maintenance

For service operation, the Company entrusts the following tasks to external specialists.

• - Entrusted party: 3Aniai&C Co., Ltd.
• - Entrusted work: website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users may view or correct their registered personal information at any time and may request cancellation of membership.
To view or correct personal information, users may use the “Change Personal Information” (or “Edit Member Information,” etc.) function. To cancel membership (withdraw consent), users may click “Withdraw Membership,” complete identity verification, and then access, correct, or withdraw directly.
Alternatively, you may contact the Personal Information Protection Officer in writing, by phone, or by email, and the Company will take action without delay.
If you request correction of errors in personal information, the Company will not use or provide the relevant personal information until the correction is completed.
If incorrect personal information has already been provided to a third party, the Company will notify the third party of the correction results without delay so that correction can be made.
Personal information deleted or destroyed at the user’s request is processed in accordance with “Retention and Use Period of Personal Information Collected by the Company” and is not accessed or used for any other purpose.
For children under the age of 14, the legal representative has the right to view or correct the child’s personal information and to withdraw consent for collection.

8. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company uses “cookies,” etc., which store and retrieve your information from time to time. A cookie is a very small text file sent by the server operating the website to your browser and stored on your computer’s hard disk.

The Company uses cookies for the following purposes.

Purpose of use of cookies, etc.
Analysis of access frequency and visit duration of members and non-members, identification of preferences and interests, tracking of visit patterns, measurement of event participation and visit counts, targeted marketing, and provision of personalized services. You have the choice to accept or refuse cookie installation.
Therefore, you may allow all cookies, confirm each time a cookie is saved, or refuse all cookies through your web browser options.

How to refuse cookie settings
You may refuse cookie settings by selecting options in your web browser to allow all cookies, confirm each time a cookie is saved, or refuse all cookies.

How to configure settings
Example (Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse cookie installation, you may experience difficulties in using certain services.

9. Privacy Complaint Services

To protect customers’ personal information and handle complaints related to personal information, the Company designates the relevant department and Personal Information Protection Officer as follows.

For other reports or consultation regarding personal information infringement, you may contact the following organizations.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
• - Cyber Investigation Division, Supreme Prosecutors’ Office (www.spo.go.kr / 1301 without area code)
• - Cyber Bureau, Korean National Police Agency (police.go.kr / 182 without area code)